Frequently Asked Questions
20 Common Questions Austin Families Ask Before Booking At-Home Lice Treatment
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Yes! We provide professional lice treatment in the comfort and privacy of your own home. Our mobile service means you don’t have to drive to a lice clinic or sit in a waiting room. We come directly to you and provide a thorough lice and nit check and treatment in a familiar, comfortable environment.
We do our best to accommodate families as quickly as possible. Same-day and next-available appointments may be available depending on our schedule. Contact us to check current availability and find an appointment that works for your family.
Treatment time varies from person to person depending on hair length, hair thickness, the severity of the infestation, and how many family members need to be checked or treated. We are not an hourly service, so we don’t rush your appointment. We charge per lice treatment and take the time necessary to provide a thorough service.
Yes, we recommend checking household members when someone has confirmed head lice. Head lice are commonly spread through close head-to-head contact, so checking family members can help identify an infestation early and reduce the chance of passing lice back and forth. Anyone found to have live lice can then be treated as appropriate.
No. You do not need to deep-clean or disinfect your entire house. Head lice primarily live on the human scalp, and extensive household pesticide spraying is unnecessary and can expose your family to harmful chemicals. We recommend focusing on items that have recently had close contact with the affected person’s head, such as bedding, towels, hats, and recently worn clothing.
In general, children do not need to miss extended time from school because of head lice. CDC guidance states that a child can return to class after appropriate treatment has begun, although individual school policies may differ. Check with your child’s school if you are unsure about its requirements.
Yes. We provide gentle, family-friendly lice treatment designed for children and adults. We take extra care with children and perform treatment in the familiar surroundings of their own home. If your child is very young or has a scalp condition, allergies, or other medical concerns, speak with your pediatrician before using any lice-treatment product.
Lice can appear again after treatment if a person is exposed to someone with an untreated infestation or if treatment does not completely eliminate the infestation. A new case can also be mistaken for treatment failure. That’s why a thorough initial check, appropriate treatment, follow-up care, and checking close household contacts are important.
Nits can sometimes look similar to dandruff, but there is an important difference: nits are firmly attached to the hair shaft, usually close to the scalp, while dandruff and loose debris can generally be brushed or shaken away. Live lice are small, move quickly, and can be difficult to spot. A careful inspection with a fine-tooth lice comb can help distinguish between them.
We charge per lice treatment rather than by the hour, so you don’t have to worry about watching the clock during your appointment. Our treatment price depends on the service and number of people being treated. Contact us for current pricing and availability.
Yes. We can treat long and thick hair. Treatment time may vary depending on hair length, thickness, density, and the amount of lice or nits present. Our per-treatment pricing means we can focus on doing a thorough job rather than rushing to finish within an hourly limit.
Absolutely. Head lice can affect children and adults, so we can check adult household members as well. If multiple family members need treatment, we can help coordinate their care during the same home visit when scheduling allows.
We recommend making the treatment area comfortable and well-lit and having the family members who need to be checked available at the scheduled time. If you have questions before your appointment, contact us and we’ll let you know exactly how to prepare.
After treatment, follow the personalized aftercare instructions we provide. Depending on the treatment method used, this may include checking the hair regularly, following any recommended follow-up treatment or combing schedule, and checking household members for signs of live lice. Avoid unnecessary pesticide sprays around your home.
